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by renniesnow

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hi there- i have the new windows Xp now and my umax astra 2200 scanner will not work now do you have new updates or drivers for this. thank you in advance.Irene Renniesnow@aol.com

7 replies

by maxwell edison

Greetings,

Microsoft has a web site to address this very issue. Cut and paste the following link into your browser:

http://www.microsoft.com/WINDOWSXP/expertzone/columns/ru ssel/july09.asp

(REMOVE ANY SPACES if they snuck into the pastedURL.)

This site has information and resolution on the driver issue, and provides links to other pertinent sites.

Also, if you can't resolve all the driver issues as a result of the resolutions on that Microsoft site, then Leopold is right insuggesting the manufacturer's web sites.

It is challenging to be on the "bleeding edge", as you are with XP, as it usually takes a while for everyone else (manufacturers) to catch up.

Regards,

Maxwell

by no1king

The previous posts are correct in referring you to the hardware manufacturer for drivers. If they do not yet have XP drivers, you can use the WIN 2K drivers for your scanner. At least that way you can use it while waiting for the updated drivers.

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