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security patch keep asking for cd

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6 replies

by cong

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We download the patch and run it to prevent virus but
it keep asking for Office 2000 small business
SR-1. We have plenty of Office 2000 small business CDs but not the SR-1. We encountered the same problem with Office 2000 Professional version. Is there anyway to circumvent this? How can I tell if the disk is SR-1 or not by just looking at the cd not cd cover.

6 replies

by ann777

If the cd has SR-1 printed on it, then you can tell. I think the master cd was generated before SR-1 came out, and I do not know if Microsoft has updated their Office 2000 production cds.

At any rate, I suggest that you download the Office 2000 Service Release(preferably SR-2 at http://office.microsoft.com/downloads/2000/SP2upd.aspx ) and update your Office 2000 to it.

Generally you can tell which version you are using on a computer by opening Word or one of the apps, and go to Help --> About Microsoft Word and it will usually have the specific service release listed.

by ann777

It sounds as if someone had downloaded SR-1 and installed it separately on all your computers after the original install.

by philthegreat

Yes, you are right. The problem lies in the patch. I have faced this problem twice.
Maybe you can make a CD with the patch on it.
Yes, put the patch on a CD.

Or ask for SR-1 patch CD from Microsoft.

Check the site for details; because some may not need the SR-2.

Plus, I have tried the SR-2; which has the same problems: ask for SR-2 CD; Crazy!!!

It is the time for us to blame Microsoft again!

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