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Send Mail from MS/OE through Exchange5.5

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8 replies

by gem2

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I have a client with MS/Outlook Express 5.5 and I am tring to let him send mail (but not receive)through my Exchange 5.5 server. The client is set for SMTP and the server "seems" to accept the mail - but nothing really goes out. Help?

8 replies

by stillatit

Check that the sender has a good account and good email address in the Exchange record. He needs both an SMTP address and an X400 address. If he is not in an IP range which is part of your domain you may have to open up Exchange to accept his IP.Good luck.

by gem2

Already tried that - no joy. The user is on the same segment - else could not submit to Echange Server in the first place.

Again - the server seems to accept the message, and I can see his box and items building up - but nothing gets sent.

by gem2

Tried that - no joy. I can now see articles in the users' mailbox in the exchange server - still nothing gets sent...

by kyw

Would like to answer your question, but the information you have is too limited.
I've tested creating a mailbox. Log into the mailbox with outlook to activate the mailbox. Configure Outlook Express to received mail from my personal ISP, and send mail using the exchange server without any problem.
When you stated: "I can now see articles in the users' mailbox in the exchange server".
Don't exactly know what you meant by that. Unless you are sending email to that account, it should not be receiving any email. Sent emails should not be saved in the mailbox either.
Did you check any error message the user may have gotten, or the IMC in the exchange server?

by gem2

OK, good point. Allow me to elaborate. I have a situation that requires a
separate company, attached to our LAN, to be able to do SMTP out through our
Exchange 5.5 server. They have only one system - an Win98se box. They are on
the same segment,but have a different domain name. I have set them up with
a user name for the our existing domain and an Exchange mail box. I have
adjusted their SMTP address (in Exchange server) to match their domain. All they need to do is send - receive is handled differently. The server seems
to accept the outgoing mail, but nothing appears in the queue, nor in the
logs. However, you can see the mail account getting bigger (with test
messages).

by robert_klohr

Check the routing tab on the IMS. You will need to have it set to reroute incoming SMTP mail. Then check to make sure that you either a) have no routing restrictions set, or b) those that are set are not keeping the client from sending. Another place to check is the Message Delivery section. If you are not using DNS, make sure that the host your are forwarding messages too is able to process the message. Since you have this client set not to receive inbound emails, it is most likely that you would be receiving NDRs but they are being blocked. If that is the case you may have created a mail either a mail loop, or a routing restriction in your attempt to only allow outbound email. One final suggestion would be to allow inbound emails back to this account while testing to watch for NDRs. Once you fix the outbound problem you could then limit inbound email.

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