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Send Option Missing

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3 replies

by kajer

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Email client is Outlook 2000. Complete phone support, cannot go out to system to look. Original problem called in was that the client could not receive email. I was going to have him send me an email to test communications, and he does not have asend option anywhere. The Send button is not there. The Send command is also missing from his File menu. I cannot find anywhere to put this option back on. Please help!

3 replies

by sparent

Have you tried customizing the menu bar and the icon toolbar to put back the Send in it?

To customize each of them, you should simply right-click on them, select Customize...

Once you get the Customize dialog box, go to the Commands tab, select the File category then drag the Send command to the bar you're modifying.

Regards,
Steph

by kajer

I did try this, it still did not work. The send option was not there. I did find the problem, the client did not have an account setup through Outlook. Once I took him through setting up an account the Send options came back. Thank you for your response though.

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