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Send to Notes5 from MS Word 97

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by thanksthanks

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Hi. In Word 97, the Send To command (File Menu),and Merge option to electronic mail (Mail Merge) are not available to use with Lotus Notes 5.0.
Office was installed first, then Notes.
The operating system is NT 4.0 and Windows Professional. The'enable MS OFfice 97 send to Notes' option has been checked in Lotus Notes and I have tried to reinstall word with all options. Have checked Microsoft knowledge base (Q145868, Q97095) but problem is still there.
Anything I should be doing?? Any help will be greatly appreciated. nb: upgrading to Office 2000 is not an option.
Thanks

4 replies

by msciulli

I had the exact same problem. They only way I got Word 97 to work with Notes was to install Microsoft Outlook. I do not use Outlook, but this works. (I just reinstalled MS Office 97 Professional.)

After you click on "send to", a "choose profile" screen appears. Click on "new" and set up a new profile (I just used my name) and uncheck every option except Lotus Notes mail.

by thanksthanks

Thanks muchly!!!!
It did require a complete reinstall of Office 97 (after uninstalling it and using the eraser program).

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