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Sending Email Attachments

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9 replies

by abailey101

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I have an outlook 2000 user trying to send a word document as an attachment to a outlook express 6 user. It does not matter how the 2000 user tries to send the email message (Rich Text, Plain, HTML) the oe6 user either does not get the attachment or gets the attachemnt embedded in the email message with all of the graphics striped out. I have tried to run a dectect and repair on the 2000 but with no luck. Any Suggestions?

9 replies

by oz_media

Check the securtiy settings. You may be blocking jpeg and gif files, VERY COMMON, and they are being stripped. Try using a low security setting and try again.

by abailey101

This is not the case at either end. I know the receiver can receive jpeg and gif files because i can send them to him just fine.

by abailey101

Normally I would agree, however, I do not think the user at the receiving end is a little computer challanged .

by johngreer

Which ISP do they both use? I've had the same problem with my old ISP, it kept deleting attachments in the name of security.

by abailey101

I know it is not the ISP because I can send the same recepiant an email and he gets it just fine. It has to be a setting in the senders (OL2000) setup

by kmerrillt

On the OE6 machine, try going to options>security> and uncheck the box that says "Do not allow attachments to be saved or opened that could potentially be a virus." As we all know, word docs have viruses quite often. There could also be a setting in your anti-virus program blocking it.
You could also try sending the attachment to another outlook user.

by abailey101

I can send the oe6 user a word document with pictures just fine from my ol2000. So I am pretty sure it is not on the oe6 (receiver)

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