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smtp problems

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5 replies

by corey

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12 computer network used to be on a Webramp recently switched to cable internet...using the original pop3 for their email and using the cable companies smtp works for all workstations except two ibm 2611 TP Laptops...they recieve email but cannot send...says server terminates connection for undetermined reasons. Email works fine on desktops with 3com ethernet cards. The laptops are using linksys combo cards. I have tried re installing outlook express...all the settings are correct...why the laptops only?? could it be their cards?

5 replies

by shiltowake

Sounds to me like the outgoing email server information may be configured incorrectly. Shouldnt be the cards because you are able to make a connection and receive mail. Check to make sure the server name is correct and that the right protocol is being used for outgoing transmissions.

by guru kumar

Hi !

If you are having problem is sending the mails only and not in receiving and you are using E-mail clients, then this may solve your problem.

Go to Tools-->Accounts-->Click the Mail Tab.
Now Select the mail configuration you are using andthen Click on Properties.
Go to Server Tab and then Check the box My Outgoing mail server requires Authentication.
Your outgoing mail server should be counfigured to SMTP

Clcik on Settings and then Give you Userid and Password and apply it .Now try to send the mail.

It should work now.

If you have problem now also then Just see the details Clicking Send\Receive and then send the message that you are getting while sending the mail.

I will try to sort out your problem.

Best of Luck.

Guru

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