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start menu gone

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my start menu and all my desktop seem to have disappeared. all my files are still on the computer but i cannot access them through my desktop. i was having computer troubles and a technician told me to delete the file explorer.exe although it wouldnt delete. is that the problem and how do i fix it?

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by jordanspcrepair

well the explorer.exe file does contain the windows desktop interface. if i were you, i would run systems files checker. open up the command prompt, and type in the following command: sfc /scannow .

if you are using windows xp, but can't get to the command prompt on the start menu, press Ctrl+Alt+Del and click new task, and then type in the run box: cmd and click ok. from there you can enter the sfc command.

by nath.satyendra

u must reinstall windows and before that u must have back up of ur data..format oe of the drives and load a new copy of windows using a good c.d.it will help u..

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