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Switched ISP problems

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5 replies

by bross

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Our Staines site recently switched ISP. Now, everytime anyone within that office hits the internet, they are directed to German websites. For instance, if they try to go to google.com, it routes them to google.de. For any browser. Does anyone know what may have happend? Is this something we need to change or is this an ISP routing issue?

5 replies

by peconet tietokoneet

If you have IE then go into the tools section and find the web section and then just type in the web page you want and then save it.

by bross

Maybe I didn't explain it properly. Something (I'm guessing my ISP) is forwarding anything I do onto German. If I type in Google.com it auto changes it to google.de. Same for any site with language specific sites. All systems in my Staines site are affected the same irregardless of OS language setting or web browser language setting.

by sidekick

Sounds like a DNS issue, though I never heard of anything like this. I would start by using nslookup to check it against your local DNS server (if you have one), your ISPs DNS server, and some other DNS server, like 4.2.2.2

by peconet tietokoneet

If you have tried switching through the browsers and that did not work then you will need to contact your ISP for an explanation.

Another thought, you could have a look at your router that the servers go through, if that has changed then you will be able to reset it through the router settings.

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