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System does not shutdown properly

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My new dell 531 (I know...) with Vista home premium does not always shutdown (or reboot), often hanging up, which means I have to power off.

I have loaded all the updates (problem?) for Windoze as well as Office 2003, which is the only App that i have loaded....

well, I have Norton 360 loaded, but I disable the Vista firewall and using the Norton instead.

Any ideas?
Thanks,
Jerry

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