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System Hangs while working in MS-WORD

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Configuration:
PII 200MHz
Win98SE
Office 2000
Norton Antivirus 2000

While working in word My system hangs up.This has happened for 8-9 times a day. When I press ctrl+alt+del, it shows microsoft word document not responding.

What might be the problem how to solve it ?

7 replies

by fossil

No way to tell for sure, but try these. If you need help getting them done, post a comment.
1) Use NAV to run a FULL scan of the hard drive(s).
2) Check the hard drive(s) for errors.
3) Defrag the hard drive(s)
You should do those 3 on a somewhat regular basis (monthly?)
If it still happens,
4) Have the Office 200 CD nearby, open Word, on the menu use HELP:Detect and Repair...
It may take up to an hour to complete

If it still happens
5) Open the case and make sure the hard drive cables are well seated at both the controller/motherboard and at the hard drive(s).

by dklippert

My first reaction when Word creates a problem is to rename or delete the Normal.dot file. It can get corrupted. Word will create a new one when it starts,
Also make sure that there is only one Normal.dot on your machine.
Delete all of the temporary (~*.*) files for good luck.

by stillatit

Try turning off spelling and grammar checking in Word. If the problem goes away, it may be that some corruption in the dictionary or grammar files was the culprit. Reinstall Word to correct this.

If you have the automatic save feature turned on, make sure that there is sufficient space on the disk designated for automatic saves.

If a particular document or group of documents is usually involved, look at the document content. Sometimes imported graphs or Excel tables can corrupt a Word document, causing Word to hang.

Good luck.

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