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The recipient name is not recognized

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8 replies

by jaoff

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In Outlook 2000 I got this error:

The recipient name is not recognized
The MTS-ID of the original message is: c=US;a= ;p=KPMG;l=KPMGSVR2-001214105919Z-5
MSEXCH:MSExchangeMTA:KPMG-NG:KPMGSVR2

How can I solve this problem.

8 replies

by glen_mcleod

It sounds like you've misspelled the name. If it's for someone that's in your corporate email list, hit ctrl+k to have Exchange validate the address.

If you're replying to someone's email, often the reply address is incorrect, users can enter whatever they want in this field when setting up an email account by themselves or at home.

Glen

by maxwell edison

Greetings,

This is a common error; it is most likely due to a sender's addressing error. You receive this message back from the System Administrator when you have sent e-mail to a domain name (for example, JUNK.TEST.CA) that does not exist on theInternet. The Internet has "Global" Domain Name Servers that resolve Domain Names to systems. If this domain name is not found, it cannot be routed any further.

Source: Microsoft article Q168557

http://support.microsoft.com/support/kb/articles/Q168/5/57.ASP

(REMOVE SPACVES from the pasted link)

Maxwell

by maxwell edison

.
.
Additional information from the same article:

"This error is a "Recipient Not Found" error. The mail got to the other system, but the username (Hello, in this example) did not exist. This error is again most likely due to a sender's addressing error. Check the address again, and resend."

Regards,

Maxwell

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