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by sam.wechter

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When I open Word in Microsoft Office 2000
I do not see the top thee lines displayed. The ones containing "File", "View", "Font" etc.

I have reinstalled the program. Same thing.

Alt V does not produce a menu.

I would appreciate any help I can get

Thank you

Sam Wechter

11 replies

by c_m_s

Hi there,
One of two things may have happened:
1. You are in full screen mode in which case you should have a small square somewhere on the screen saying "close full screen". This is probably not the case since you would probably have already tried it, but look anyway, and if there, try it.
2. The other thing is that someone turned all your toolbars off. Try to press the alt and V keys at the same time. Then press T followed by C. If you get the "Customize" window to come up select the "Menu Bar", "Standard", and "Formatting" check boxes, then "Close".

Good Luck. Hope this helps

C_M_S

by sam.wechter

Thank you very much for trying to help. As I mentioned in my question, pressing alt V or any other alt does not give me any response and the screen is not in the full screen mode.

Thanks again and please let me know if you have any more suggestions.

Sam

by dreamboat

1. With Word closed, find the file(s) on your hard drive called normal.dot and rename to abnormal.dot. Relaunch Word.

2. If #1 doesn't work, hit Start-Run and type regedit and hit enter. Browse to:
hkey_current_user\software\microsoft\office\9.0\word
Right-click and rename the Word folder to OldWord. Close the registry editor and relaunch Word.

There's about a 50/50 chance of it being one or the other.

:)

by jacmari

Hello...

I had to help someone with this same problem. What worked for me was starting up Word with its default settings. To do this you will need to use the /a switch:

Instructions can be found on the Microsoft support site at Q242368

I hope this helps.

-- Jaclyn

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