Software

Ask something
Question Locked

Troubleshooting Meeting Response Tracking

0 helpful
5 replies

by pdflores61

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I've invited attendees to a meeting; they've either accepted or declined. When I go to Tracking to see a list of who accepted/declined, not everyone's response is there, even though I've received an email that they have accepted or declined. Why isn't the tracking option working?

5 replies

by thumbsup2

What version is the Exchange Server?

What version is your Outlook?

What version is the Outlook being used on the ones which do show?

What version is the Outlook being used on the ones which do NOT show?

by pdflores61

Exchange Server - I believe it is MS 2003
Outlook - MS 2007 (for all involved in the meeting)

by thumbsup2

Go to Folder view and see if you are getting any Synchronization errors. If you are, tell us what you see.

One of the fixes in a patch addresses this:

"As meeting requests and meeting updates are processed in Outlook, the tracking status and the attendee changes for the meeting requests may cause new style conflicts.

When this issue occurs, the tracking status and the attendee changes are not updated automatically. Therefore, many items may be added to the "Sync Issues" folder and to the Conflicts folder. "

Take a look at:

http://support.microsoft.com/kb/937494

I'm not saying this is the fix you're looking for. I'm just saying that it's possible this is part of the problem.

by pdflores61

Thanks for the help; I tried downloading the file but got an error message that I don't have Outlook 2007 (which I do).
I am having sync issues though.
Oh, well...Thx

This discussion is closed to new replies.