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Troubleshooting Outlook Startup

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9 replies

by trekkerh1

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My system was recently the victim of a power blackout. Outlook2000 and Outlook Express were both running at the time of the crash. OE recovered nicely, but Outlook did not. When I try to launch Outlook, I get the splash screen and nothing else. Ctrl-Alt-Del says it's running, but nothing about "not responding". I have tried repairing Outlook, uninstalling and reinstalling the entire Office2000 suite, and repairing Internet Explorer - but nothing helps. No error messages are displayed, andthe system doesn't freeze. I'm running Win98SE.

9 replies

by dklippert

I can't find a specific fix, but there is an article that talks about corrupted e-mail messages. Type:
MSKB Q189068
in the address box of IE.
They suggest starting Outlook with no preview pane.
Outlook.exe /nopreview

by paul d. masley

Try this help from MS.

http:// www.microsoft.com / TechNet / archive / ie / reskit / ie4 / appendixes / appendf.asp

Also, why are you running two email clients? OE will at time clash with O2 with a resulting "No complete load" of O2. You mayneed to start from scratch, reload 98 SE, upgrade to IE 6.0, then install the Office Suite, then O2.

Paul.

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