Software

Ask something
Discussion Locked

Troubleshooting Photoshop 6.0

0 helpful
8 replies

by felix21

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I am trying to install Adobe Photoshop 6.0 on a machine running NT4.0 workstation There is nothing else on this machine except for NT files and HP Scanner software. Whenever I try to run setup.exe from the CD-ROM the machine freezes. I have triedabout 5 times now and the same thing happens. The scanner software was installed via CD-ROM so I know it's not a problem with the drive. Any ideas?

8 replies

by dmiles

1)Make sure the drivers are available in NT to run the set up exe files
2)If this is an upgrade you will need the previous version installed before the setup files will execute
From Start select RUN,when window opens,click on browse button and youwill get another window,click on the arrow to locate the CD-ROM with disk inserted in drive,highlight and click open, this will load in the Run command box,then click the
OK button and hopefully it will start the install process.

by andreww

What service pack are you on...?
Install the latest, this may help.

Also, have you tried copying the files on the CD onto your HD, which would take the CD out of the equation?

If it is the upgrade, as a previous poster mentioned, it should give you the option to browse for a previous location.

Let us know if that helps!

by felix21

Just to let everyone know - This is not an upgrade. This is a completely new installation. The service pack being run is 4

by tjc

Make sure that you have in an account that allows you have rights to install from.

This discussion is closed to new replies.