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Unable to forward ppt attachment

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3 replies

by sarabean

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I have a user who is unable to forward a ppt attachment. She can forward other attachments. As a temp work around, I have had her save the attachment and send it from the c:\ and that seems to be successful, except the user doesn't want the extra steps.

Win2000 PC and Office 2000.

Any ideas?

3 replies

by dynamo2003

Check to see that her mailbox quota is not an issue as the size of the attachment fills quota in the sent message object which is part of her overall quota. If the space in her quota is not enough to accommodate the attachment then that explains whyshe could not send the message.

by sarabean

Thanks, we did check that, and she is able to save the attachment and send that. So it isn't the size of it. As of yesterday, she has not had any other problems. This was an older email that she had received and was trying to forward.

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