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Unable to save in Word format

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I have a user who is tyring to save a form, which is posted on our company web page to her local machine (NT 4.0 sp6, using IE 5.5). When she tries to save the form (File- Save As) she only gets HTML formats and .txt. She should be able to save itin Word .doc format for Office 2k, but doesn't get the option.
Any Ideas?

9 replies

by saiseshu

Save the file in either text or html. We can open both these format of files in Microsoft word. Preferally save files in html inorder not to loose formatting

by michbloch

Yes, I knw that you can, but you should be able to save this as a WORD document (.DOC format). The user needs to edit these in Word. WHile it would be easy enough to tell her to just do it that way, I'd like to know how to fix it.

by dklippert

Does this help?
(Type the Q number into the ?For solutions containing...? box at support.microsoft.com)

Cannot Save or Create File" to Network Drive

Q212370

by michbloch

No it doesn't.
I am able to save the file. I just can't save it in a .doc format, just in .txt or html.

by clint hartner

It sounds like you don't have all the needed components of Word installed. Think you may need Web Page authoring and HTML conversion pieces to do this properly.
For authoring tools:
1. Go to Word Setup and choose to Add/Remove components.
2.In the Maintenance dialog box, click to select the Web Page Authoring (HTML) check box in the Options list.

For the HTML Converter (Still in Setup in the Maintenance dialog:)
1. In the Maintenance dialog box, click to select Converters and Filters in the Options list, and then click Change Option.
2. In the Option list, click to select Text Converters, and then click Change Option.
3.In the Options list, click to select HTML Converter.
4. Click OK twice, and then click Continue.Updated Word web tools from Microsoft are available at: http://office.microsoft.com/downloads/9798/wd97au.aspx

Once you do this, you should be able to convert the HTML and save in Word format. Beware, however, since Word will occasionally do interesting formatting on copied information, and you may have to reformat the resulting text.

Hope this helps,

Clint

by michbloch

I tried this because it makes sense. I Even uninstalled office 2k and reinstallled it with all of these features, but I still can't get this form to save as a Word document from this web page. Any other suggestions?

by lord foul

In the Save as dialog box enter the file name in parenthesis with the .doc file extension ie, "filename.doc".
I dont know how to have the option set as default

by michbloch

This worked, so I'll give you the points. Tat and I'm silly for not thinking about it myself first.... 8 P

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