2 replies
by ewehbeh Accepted solution
by unhappyuser Accepted solution
Your device drivers may be bad. The USB ports won't show up in disk management but under Device Manager.
Right-mouse click on My Computer and left mouse-click on Manage.
Double-click on Device Manager and check for any devices that may be disabled or not working properly. Find the appropriate device drivers from the manufacturer and download them. Delete the USB devices and reboot. Windows should find the "new hardware" upon reboot and reinstall them. If you're asked for the drivers, point to where you downloaded them.
If the issue is not resolved you may have a more serious issue like a hardware failure or corrupt Windows files. The latter might be resolved by installing Windows over the existing version to replace the corrupt files- back up your data first! ; - )
EMD
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