Veritas

I don't have to call them often. When I do, I usually get a solution but it may take more than one call. I don't recall if their hold times are good or bad. Have your license number ready before you call them. They're probably going to recommend you apply some patches as a starting point. All of the patches will be available on their web site, but it isn't the easiest to negotiate so have the tech talk you through the links.