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VoiceMail Systems

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by tgleason

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Our company is in the market for a new voicemail system. We currently have your legacy Octel voicemail system which cost a pretty penny about 5 years ago. With leaping changes of technology in that time span i know there has to be something better out there. Graphical interface, runs on a server, more options for fine tuning exactly what you want it to do. I need suggestions on new systems or software that integrate with a PBX.

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by stillatit

Most voicemail systems have a very close tie to a PBX, to the point that some only work with one PBX. Conversely, most PBX systems will only work with certain voice mail systems.

Suggestion: If you plan to keep your existing PBX, and just upgradethe voice mail, find multiple companies which support your brand of PBX, and ask them what voicemail systems are available for your PBX. This will be a list which will be short enough to compare. There is no point looking at all voicemail systems, only to find that only 2 or three will work with your PBX.

If you plan to go to a new PBX, consider voicemail features as one of the criteria which you will use to select a PBX system which meets your needs. Most PBX vendors will have one or two voicemail systems which they recommend and/or package with the PBX.

Good luck.

by tjc

Where I work we use televantage - it runs as a service under NT/2000 - have many phone options and you can configure though a client program on the screen.... check out

www.artisoft.com

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