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VXD ERROR

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5 replies

by hyman

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I have a Compaq Presario 5726
Ever time you put a DVD in. It starts then you get a VXD error and the blue screen of death.
Do I need to reinstall DVD drivers if so where do I get them from?
Thanks,Hy

5 replies

by purple713

Depends on the operating system that you have. If it is 95 you need to upgrade. Any other operating system you may want to start by re-installing the OS first and then the DVD drivers. You can find them either on http://www.windrivers.com or if the DVD drive came with the machine you may find them on Compaq's website.

Hope this helps.

by fossil

goto http://web14.compaq.com/falco/sp_list.asp
provide the answers to Product Type, Series, Model, and OS click Go.
You'll get a page that will have the software available. In looking at several OS choices (98, 2000) there was an item listed as "Presario Specific Models DVD Player Software". Hope that helps.

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