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WD97 Change printer changes paper source

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9 replies

by juan_alessandri

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Why does word change the paper source when I change the printer selected? The two printers in question are HP4050 and HP8100 but I believe it happens with all printers.

9 replies

by maxwell edison

Go to the printers folder (Start/Settings/Printers), right click on the printer in question, go to properties, then go to the "paper" tab. There is a setting for the "parer source". You can change this as necessary. Word is reading that paper sourcefrom whatever the printer properties has as its default selection. Select a different source (in the printer properties), and Word will default to that.

Good luck,

Max

by juan_alessandri

That does not address the problem I'm having.

The problem I'm having is if I have a document formated to select Tray 2 for the first page and Tray 3 for other pages and I switch printers from HP8100 to HP4050 then the trays switch to trays 3 and 4.

by agbonluaio

This does not happen with all printers. I have two network printers with HP1100 and HP1125c and i've never voticed this. Are your printers connected to the same machine?.
If yes, check the configuration of the printers.

by juan_alessandri

Most likely because the HP1100 and HP1125c use basically the same driver. I suspect the problem is with the print drivers & Word's connection to them. I just want to know if perhaps there is no solution other than not switching printers. I believe that I can use the HP4000 driver for all the HP printers in the 4000 series (i.e. 4000, 4050, 4100, etc.)

by tjc

I've noticed this also on my printer setup - HP 660c and HP 4L. What I did to fix it is uninstall the drivers and only install the windows print drivers off the windows Cd I stopped using the MFG drivers.

by maxwell edison

You should most likely uninstall and then reinstall the printers - both with the most current printer drivers downloaded from the HP Web site.

Maxwell

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