Software

Ask something
Question Locked

Western Digital Elements - Driver Problem

0 helpful
6 replies

by di87a 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hi, I just bought WD Elements 1tb and wanted to install it on my computer and it failed.
My computer doesn't see the new hardware. I always get this message "An error occured during the installation of the device. The system cannot find the file specified"
I use Windows 2000
Please help me

6 replies

by di87a

Thank you for your answer.
I was afraid there was something wrong with the HD, but I tried it on another computer (Windows Vista) and it worked.
I know it's pretty old version, but there are a lot of things I need on this computer, so I wanted to save them. At the moment I don't have the possibility to buy it...
I already looked at this web site and didn't found the information I needed, but thank you anyway.

by di87a

oh, I forgot. It's an external device

by oh smeg

http://support.wdc.com/product/download.asp?groupid=301&sid=34&lang=en

It's supposed to be a USB Driver for XP & 2000 according to WD at least.

Though you may have to look for your exactly Model of External HDD. ;)

Also these HDD's do chew up a lot of Power so if it came with a Y Cable make sure that both of the USB Plugs are plugged into different USB ports on the Computer. These Y Cables have one Power Plug and one Power & Data Plug, if you are plugging int he one furriest away from the enclosure it is only a Power Plug and the lead is thiner than the Main one in the middle of the lead. ;)

Col

This discussion is closed to new replies.