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why my excel constantly crashes?

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I am very frustrated with my Excel 2003. It crashes all the time.
My boss says that I should not using complex spread sheets. The IT says it is because o my spread sheet. Is out there anyone that could say something meaningful?
I sent all reports to Microsoft but what can expect from them?

Mark

21 replies

by the scummy one

When told it is the spreadsheet, why does that not sound plausable?

Does Excel crash with other spreadsheets?
Have you tried going to 'Help' -- Detect and Repair'?
have you tried opening the file in Open Office, and saving it back as an Excel file (in a different directory of course)?
If so, did it make a change?

by jdclyde

First, what OS are you running?

How much RAM does your system have? The number one reason for a crash is running out of resources.

Is it with the same file or will all files? It could be a corrupt file if it is just the one.

A file in the program may have become corrupt and the way to fix is to uninstall and reinstall.

Ask "IT" to look at your file. If it is the file causing the crash, it will cause a crash if they try to open it on another system.

Good luck and let us know how this goes.

jd

by tink!

Does it have links to other Excel sheets?
Or does it link to a Word or Access file?

External links can often cause Excel to "crash", "hang" or "lock-up" due to the need to make connections between the two files.

The more external links you have, the more likely it is to crash.

by mivanos19

The file is 6,962 KB , there are at least 6 pivot tables.. but all going to the same source that is another spreadsheet.
There some PDF images and one link to an other spreadsheet by a PHOTO of the range.
Always the same file is crashing.

by thumbsup2

If so, some functions won't upgrade. Have you checked the documentation of what won't work from previous versions?

by jdclyde

That is the final test on if it is the file or your system.

by mivanos19

This was from an older Excel version... than I copy just the tabs to a new workbook in Excel 2003 version. It just started doing that no too long ago. I have pivot tables, images (PDF) and just one link to another spread sheet (this link is picture of the other spread sheet).

by jdclyde

PDF's can be bad news. I have seen them crash systems because of the compression that is used.

Consider embedding the pic, but as a jpg file, and the same with any other pictures.

by mivanos19

I have not try it yet. I will try that.
An interesting observation. If have the workbook opened and click on SAVE and quit Excel it asks again it I want to save.

by thumbsup2

Sounds as if you didn't do the copy correctly. You've got a hidden workbook attached to it. While it's open, click Window -> Unhide and see what shows up.

by jdclyde

remember you have to take the linked files as well for it to work properly. One of the many reasons I am strongly against linking files. Just adds to much overhead and to many things to go wrong.

Let us know what happens when opened on another system.

[b]why has your IT department not tried that all ready?
what are THEY doing to assist you?[/b]

If it DOES open fine on another system, then I would uninstall Office, clear temp folders, reboot, and reinstall it.

Question, have you cleared your temp folder recently? Close all applications, and then go to [b] START - RUN [/b] then type in [b] %temp% [/b]. delete EVERYTHING that shows up, clear your recycle bin, and reboot. You would be amazed how much of a difference this can make.

Keep us posted.

jd

by mivanos19

An interesting observation is if have the workbook opened and click on SAVE and quit Excel it asks again if I want to save.

by mivanos19

I found something... I have many Text Box all over my tabs. This morning I started trying to work specific in things that were inerted... such Pivot tables, links, text box, etc.
Everytime I pass the mouse a text box my Excel crashes... than I try it in different tabs... it happened the same.

by tink!

The Text Boxes themselves should not crash Excel if they are just ordinary text boxes with ...text only.

Do you have tables, charts or pics in any of the text boxes? Or are the text boxes part of the other excel sheet?

I think you might want to recreate your sheet from scratch in your newer version of Excel. And try to solidify as many elements as you can - meaning make them a part of the sheet rather than inserting stuff from other places. If you need things separated (not all on 1 sheet) create multiple sheets within the workbook. Linking between sheets in a workbook is much more stable than linking to sheets in other workbooks or files.

by mivanos19

I have a regular text box. I just pass the mouse over them and my Excel crashes.

I would like to take them out but how to do it without using the mouse to edit it?

by tink!

I don't know of a way around selecting text boxes without a mouse (and that's surprising because I'm a keyboard mover)

So, you may need to try to remove other elements first (carefully avoiding going over a text box).

Make a copy of the file first!

Then try removing "heavy" things like pictures and links.

Save

Close and Re-open

Now try selecting a text box.

If that doesn't work try this:

Right Click on the sheet tab (at the bottom) and Select "Move or Copy"

Mark the Checkbox "Create a copy" toward the bottom of the dialog box that appears

Then in the drop down menu at the top of that dialog box select "(new book)"

Save that new book, close the original file, and now see if you can work in the new file.

by tink!

is very large for a single worksheet. This sheet is far too complex. It's taking a ton of memory just to open the sheet. That's why it's crashing everytime you go to a text box.

Unfortunately I think your best option is to start a new sheet. You can probably copy text over to the new sheet (carefully making sure not to hit a text box).

But in your new sheet eliminate as many embedded pictures and text boxes that you can.

Try not to link to external files, but if necessary, to other sheets within the same workbook.

Don't put everything on one sheet, create more than one worksheet within the workbook and you can keep elements separated.

Just to give you an idea, I have a 28 page Excel file with 3 worksheets in it and it's only 113 KB. Of course, there aren't any pictures in it so your file will be bigger, but by eliminating pictures and text boxes it will help cut down your file size alot.

by captbilly1eye

Most of the 'crash' issues I've run into involved a faulty third-party plug-in.
... any 3D graphing, barcode or font enhancing plug-ins?

If you're not sure, scroll through Add/Remove Programs to help jog your memory.

If you find any, uninstall them first to see if they are the culprit.

A plug-in by Topaz Systems was the source of a similar issue I encountered many months ago. Uninstalling it and then installing a more recent version solved that one.

Another case involved a barcode plug-in. The same resolution applied.

Good Luck.

by mivanos19

I fixed it by taking any format on the text box. I have to copy the tabs with those text box and individualy i let the Excel crashes and recover the file. All the text box were substitued by comments by Excel.

Thanks all for the help.

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