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Win 2k Outlook Password not Kept

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4 replies

by deasey

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I have seen some Q&A about ISP and Outlook passwords not being kept for Win95/98 but I have the problem for Win2k.
The Outlook Express and Outlook 2000 passwords are not stored even though the store checkbox is checked.
I have uninstalled/reinstalled everything so far except Win2k. I suspect it is something to do either with the Smart Card built in to this Acer laptop or with the PC-Cillin anti virus software. Both are uninstalled now.
I have done the Win 2k update to SP2.
Can anyone suggest any registry settings to check and/or other course of action?

4 replies

by shanghai sam

Thanks but I realise my question is not detailed enough. I am using OL2000 in Internet mail config, we do not use Exchange so I do not logon when entering Outlook.
The password I am referring to is the email password in the Mail Account settings. If I set it and check the store password checkbox then Apply/OK then go back into the Mail Account properties, the checkbox is still checked but the password is erased.
I have the same behaviour in Outlook Express.

by deasey

I solved the problem using Q264672 - The registry contains incorrect information for the Protected Storage Subsystem Provider.

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