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Windows/Access XP

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by randm

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With new XP software I cannot merge Access database info with a Word template. It worked with Access 97 and Windows 98--now it doesn't. System locks up after I locate the Word file to merge with the query of names and addresses, etc. I cannot make labels using the label wizard or fill out forms using a query from my master database.
The error/problem is described as "AppName: winword.exe, App Ver: 10.0.26270, ModName: msctf.dll, ModVer: 5.1.2600.0 Offset: 0002872e". I did send the automatic report to Microsoft. Help!!??
Thank you,
Marilyn Michelson

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by dklippert

The msctf.dll relates to CTFMON.
"Ctfmon.exe activates the Alternative User Input Text Input Processor (TIP) and the Microsoft Office Language Bar."

Here is an article that describes it and tells how to disable it.

What Is CTFMON and What Does It Do? [Q282599]

Also check that you have the latest patches

http://office.microsoft.com/Downloads/default.aspx

(There are no spaces in the URL)

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