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Windows Profile?

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by sridhar_reddapani

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one computer in our domain has a problem to open adobe illustrator program from one user account. If i try to run same program from different user account its working fine. I hope it might be some thing wrong in user profile and/or setting. Can anyone of you suggest me how to repair profile without loosing any information.

4 replies

by travler92

Is Adobe Illustrator a licensed app?
If so it my be linkd to the userid it was installed under.

by sridhar_reddapani

yes, It is licensed, but not linked to single user. Because I am able to run application from any user(tested with 2 other user accounts)other than one particular user account.

by scott_heath

Log in as admin and rename profile. Log back in as user to recreate profile. Copy necessary files from old to new profiles.

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