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Word 2000 - Odd Problem

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9 replies

by bwarren

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When you click on the show/hide paragraph marks in Word.. it either displays or hides the paragraph marks.

No matter what I do on one machine.. (short of reloading Office 2000).. reboot.. power off etc. the paragraph marks (spaces, tabs and thelike) ALWAYS show for my user.. it is making him crazy.. and, I can't figure out a way to fix it unless I reload Office.

No documents in the Microsoft knowledge base..

Help?

Thanks!

Beth

9 replies

by ann777

Close MS Word amd then find and delete normal.dot (this is a template file that sometimes gets corrupted). That should resolve the problem.

You might also want to clear all *.tmp files and everything in Temporary Internet Files (depending on whether the documents come from the www). It cannot hurt to delete these anyway.

by bohicam1

Update your virus definitions. The "ETHAN.EK"
virus is a word macro virus that is relatively harmless but does live in word documents and corrupts the normal.dot file. It is also responsible for changing characters.
Good luck!

Mike

by dklippert

Go to Tools>Options and choose the View tab. Remove the check marks in the section labled "Formatting marks".

by purple713

You can try resetting Word back to it's orginial settings. To do that, see article Q242368 on Microsofts site. Go to the "Rename the Data Key in the Windows Registry" section and use that fix.

Hope this helps.

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