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Word 2000 prob.

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8 replies

by wchovan

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When I save a doc in Word 2000 every thing is fine until I reboot. Windows has trouble shutting down but if you keep hitting ending task it will shut down but when I try to start windows it hangs right before the desktop apears.If I run and old ERD before I boot windows loads fine until I save a file in word. If I load a file in word and dont save it every thing is ok. I have reinstalled word, checked for virus,del normal.dot. any sugestions?

8 replies

by timthetoolman

Hi,

I'd say that word isn't exiting correctly and is corrupting a system file when you hit end task.

Remove and re-install office and see if Word gets better.

Cheers,
Tim.

by wchovan

I have removed and reinstalled office but same thing. Im not shure what its changing but I havent tried renaming win.ini yet

by dklippert

Besides renaming Normal.Dot, be sure to remove tmp files. Word leaves them wherever the document is opened. They start with a tilde "~".

by stirlin

Once you have the machine successfully booted, try connecting to the microsoft updates page for Office 2000. There may be some patches/service packs you need to apply. Other than that, you could try making sure you exit word correctly. FILE/Exit as just clicking the X in the corner causes a buildup of tmp files in the windows\temp directory, which can also lead to printing problems once your temp dir gets above a certain size.

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