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Word 97 start-up problem

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One client has a PC running 98 SE and Office 97. She is on an NT 4.0 network. She loaded APC PowerChute software and now she can't open up Word if she is logged on to the network. If she signs off of the network her Word will operate with no problems. But when logged into the network the flash screen comes up and then immediately goes down. It shows in her task bar as being active and she had to right click and close it. She has reloaded Office and nothing has been repaired. - One strange note - Excel, Access, etc. work fine - It's just Word that won't open. Any suggestions from anyone on how to correct this problem?

6 replies

by dklippert

Stab in the dark. One suggestion has been:
PowerChute sends out messages that have caused various problems. try inserting the following line in the boot.ini:

multi(0)disk(0)rdisk(0)partition(1)\WINNT4="Windows NT Workstation Version4.00" /noserialmice:com2
Good luck (don't you love the odd ones?)

by fenaikh

Hi
It happend once to one client here how to do it :
Go to task bar where it is active and right click it then click maxumize.

Good luck

Mohamed

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