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WORD - Sending email

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by d.h. cesare

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Morning.
When I create a Word document using WordArt, then send it: File>Send To>Mail Recipient, when it arrives at it's destination it is completely blank, unless I send it to myself. On the other end, when it's blank and the recipient Replies to me, the WordArt format is in place as it was intended.
Why isn't it there on the recipient's end?
Thanx

1 reply

by jireland607

Are you sending the word document as an attachment or email?

If the wordart makes up the email body, then it is probably his settings. There is an option within outlook - tools - options - mail format, you can set the type of email to send. I am guessing that the wordart would need to use html as message format. See if the reciever has his set to Plain text.

You can test this by sending the file as an attachment. If he can see that then it is Outlook, if not it is Word.

Hope this helps

James

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