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Word text box problem

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3 replies

by rosiebo

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When a user inserts a text box in Word 97 it defaults to a size that's too big, and they can't make it any smaller. This has happened before with the same user, last time I deleted the User.dat files and it cured the problem but now it's come back again.
By the way this is on Windows 95.
Any ideas?

3 replies

by dklippert

Rather than deleting User.dat, have you tried renaming or deleting the Normal.DOT? Word will create a fresh copy when it restarts.
There is also a MS article (go to technet.microsoft.com and type Q196719 in the search box).
It suggests holding down the ALT key when inserting a text box to avoid snap to grid being used by default. I don't, however, know that that is your problem.

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