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WORD97 Closes Unexpectedly

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3 replies

by joy

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Sorry, I know this is an office 2k forum, but I need help.

Have this happening on a few machines.

User will have word open, with a document open inside. When closing the DOCUMENT, all of Word closes out.

This may also happen with the printpreview mode. Once in print preview mode, when they try to close print preview, all of word closes.

The machines are either NT4SP5, or W2KSP2. Office 97 is SP2.

3 replies

by adisha

You need to make sure you select File>Close and not File>Exit from the menu. ALternatively, you could customise the button menu and drag and drom the Document Close button (it looks like a briefcase).

Hope this helps

Adisha

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