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xp error codes help file - can't open it

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8 replies

by gillandrichard

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Hi

Tried to download the error codes help file for windows XP and after doing so I unzipped it and tried to view the contents of the text file but it is unreadable, just gobbledegook. Have I opened the file wrongly?

Thanks for any help

Gill

8 replies

by scott_heath

Where did you get this file? What's the file extension? Could be acorrupt file or a bad file association on your PC.

by gillandrichard

I got the file from this site, tech republic, it is supposed to help me understand the error codes generated by windows xp. I followed the advice on this site and downloaded the text file. My computer should be able to read a text file no problem.

Thanks for any help with this.

by scott_heath

Also the file was probably compressed. Do you have WinZip?

by gillandrichard

Yes, I have Winzip and I unzipped it successfully but the resulting file was unreadable characters. I just downloaded it from this site as I am sure loads of people have done before me. Has anyone else had a problem?

by tig2

Gil- at the bottom of most pages is a "Contact TR" link. Let them know what is happening. If others have had a similar problem, they likely know the fix. If this is a new problem, they will be able to correct it.

Good Luck!

Edit to add- the link you want says "Site Help and Feedback".

by older mycroft

I just downloaded the file you are referring to. Once you unzip it, the resulting directory contains:

readme.pdf
readme.txt
readme.doc
XP DevMgr Error Codes.txt

The 'readme.txt' file contains the following :

"The Windows XP Device Manager Error Codes Help file contains descriptions and troubleshooting tips for 32 Windows XP Device Manager error codes. Because many antivirus programs automatically filter out CHM files, we have renamed the XP DevMgr Error Codes.chm file to XP DevMgr Error Codes.txt for this download. Once you download and unzip the file you will need to rename the .txt file to XP DevMgr Error Codes.chm. Then simply double-click the .chm file and you'll be off and running."

The 'readme.pdf' file and the 'readme.doc' file both contain the SAME instructions.

I think, if you rename the file as directed, your problem will be solved.

As the old saying goes - 'RTFM'.

Stalwart advice usually given in the Education field.

by gillandrichard

Thank you for pointing out that I should RTFM, so have slapped myself severely about the face and taken your advice. Yes, it is advice often given in the Education field but sadly rarely followed!!

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