Community archive

Ask something
Discussion Locked

? Question Mark added to Web email

0 helpful
7 replies

by harvey1z

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

We recently upgraded to Exchange server 2003. When one of our users uses Outlook Web Access, it always adds a ? at the beginning of the message, after it has been sent - so only the recipient sees it. This does not happen when the same user uses MS Outlook on our network - only when using Outlook Web Access. I would appreciate any help in solving this.
Thanks,
Harvey Nichols

7 replies

by steveg

I'm having the same problem. I'm wondering if you were able to solve this on your own?

Thanks:

Steve Gandolfi

by rshick

You can resolve this issue by logging into OWA, selecting options, and then click on the button under the security section to download the updated S/MIME control.

by sonnof-tech

I had the same issue. I corrected it by installing the S/MIME under the options in OWA for every computer, that was before XPSP2. The problem seems to only exists on computers that are members of the ADS Domain. I do not experience the problem with non domain computers. Computers with XPSP2 will have the same problem and re-installing the S/MIME does not help. I also updated to the latest service packs for Exchange 2003. This will replace the previous S/MIME. I reinstalled the new S/MIME. The ? problem goes away on computers w/o SP2 and S/MIME. For computers w/ SP2, I'm still researching the problem. Also, when you reply or forward a message that has a ? using a computer that doesn't have the ? problem - the ? will be added to your message. This seems to be a ? for the OWA people at MS. Good luck...

by jeffb1972

Has anyone found a way to get rid of the ? when they are using service pack 2? Thanks!

by shaffeekamina

Logon to OWA
Click Options
Go to Email Security

Download and install the S/MIME Control

if it is installed, reinstall the same

I hope this will solve your problem

by ssiddiqui

Download E-mail Security under OWA 2003 -> option
this download will fix the issue.

Encrypt contents and attachments for outgoing messages Add a digital signature to outgoing messages Click here to install the latest version of the S/MIME Control. When the file download dialog appears, choose Open.
Download
Privacy and Junk E-mail Prevention

This discussion is closed to new replies.