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How deep learning helps match the right patient with the right healthcare
Discover how two tech companies are using deep learning to offer mass personalization in healthcare.
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Why 5G, AI, and the cloud will be critical to managing a future full of micro data centers
Edge computing and micro data centers are replacing server rooms and wiring closets. Effectively managing these mission critical data centers will require a mix of 5G, AI, and cloud architecture.
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90% of firms already using AI to boost customer experience and increase revenue
Up to 50% of all customer inquiries are now completely resolved through automated channels, according to an MIT Technology Review report.
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Rise of cloud solutions makes AI for customer service calls a reality
AI-assisted integrations with sales platforms can be used to make human sales agents more efficient, as well as automate backups of recordings for analysis and compliance purposes.
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How QuickBooks is helping small businesses leverage AI
Apps like QuickBooks Accounting and QuickBooks Self-Employed are helping small businesses and independent contractors compete with bigger companies.
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Why Google's Kubeflow Pipelines succeeds and Samsung's Bixby not so much when it comes to open platforms
Open is necessary to building a platform, but not sufficient, as the different approaches Google and Samsung are taking on their platforms shows.
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New report names London and Silicon Valley as world's top hubs for innovation
London and Silicon Valley are home to the most tech start-up companies, with higher levels of total funding.
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Facial recognition's failings: Coping with uncertainty in the age of machine learning
Why some machine-learning tech is falling short, and how we need to recalibrate our expectations.
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Samsung Bixby 2.0: Cheat sheet
The digital assistant Bixby gets a makeover with its 2.0 release, as Samsung aims to create its own ecosystem. Should developers consider investing in yet another connected IoT platform?
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Forrester's 2019 AI predictions include pragmatic AI
Demand for artificial intelligence solutions, and for specialists in AI and machine learning to develop them, will be key drivers in the year ahead.
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Stopping the brain drain: Why universities need to hold onto machine-learning professors
Professor Chris Bishop, director of the Microsoft Research Lab in Cambridge, UK, on the importance of stemming an exodus of machine-learning experts to the private sector.
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Why the convergence of IoT and AI could change business forever
The Internet of Things, expected to grow exponentially over the next half decade, will generate the essential data that AI systems need to automate industry, says Schneider Electric Chief Digital Offi...
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These are the practical uses for artificial intelligence in business
In order to plug AI into your existing workflow you must first understand and organize master data sets, says Schneider Electric Chief Digital Officer Herve Coureil.
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How to remove negative associations with bot-based interactions
Chatbots can help humanize AI and increase customer engagement, says LogMeIn director of customer engagement technologies Ryan Lester.
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What is robotic process automation and why does it matter to your business?
Gartner researcher Paul Delory explains the core value of RPA for frontline workers, the challenges it presents, and how it will impact jobs.
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