IVR testing is a critical part of ensuring your system performs as it should. Automated testing is ideal, as long as it is done responsibly.

Discover how an outbound dialer can help you reach more prospects and win the numbers game with effective dialing strategies.

IVR pricing gets more complex as your needs get more advanced. Here’s how to avoid being blindsided by rising IVR costs.

Read more about the U.S. Department of Justice and Microsoft’s efforts to interrupt the activities of Russian-based threat actor Star Blizzard, and learn how to protect from this threat.

Using a fax server is a headache most companies can avoid. Modern solutions are cheaper, faster, and better for everyone at the office.

Fax broadcast can be a great way to get your message out. Learn how it works, when to use it, and how to avoid fines.

Red Hat's decision to end CentOS is forcing most developers and companies to find an alternative OS. In this guide, learn about the top competitors' features.

Google Jamboard is no longer be operational as of Oct. 1, 2024. Which of these six candidates best meets your whiteboard collaboration needs?

Curious about cloud PBX? Discover how much you can save, key features, how to set it up, and other benefits in our in-depth guide.

The Secure Future Initiative was created around the same time the U.S. Cyber Safety Review Board chided Redmond for having a poor security culture.

Say goodbye to recurring fees and complicated systems with FileJump’s straightforward and secure cloud storage platform—with lifetime access to your files.

Discover how to get a VoIP phone system that saves you money without sacrificing the features and capabilities you need.

The firm’s Tech Sentiment Report finds mixed views on the future of tech growth in the short term.

AppOmni researchers found over a thousand instances of misconfigured Knowledge Bases where articles could be compromised through Public Widgets.