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  • #3976620

    1.2 GB Android video, transfer to Windows, deletes 3/4 of file, why?

    by N_P ·

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    Hello,

    I have an unrooted Moto Android version 10 Phone and a Lenovo Windows 11 laptop. Both are up-to-date on all updates.

    On Monday I tried to transfer a 1.2 GB multimedia file that was created shortly before from the phone to an external hard drive connected to the laptop. Things seemed to be working but the transfer sped up at the end.

    The file on the external hard drive was 1/4th the size and time length of the original file. The original file was nowhere to be found on the phone, but the phone had 1.2 GB more space (indicating the full file was gone). Recuva could not help find the full length file on the computer and did not identify the phone at all.

    Why did this happen? I have done this type of transfer hundreds of times. Why would the file be cut by 3/4th and is there anything I can do to find the original file? I know it’s unlikely and I used the “cut and paste” feature so maybe it’s impossible.

    Thank you.

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    • #3976758
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      Re: file transfer

      by kees_b ·

      In reply to 1.2 GB Android video, transfer to Windows, deletes 3/4 of file, why?

      Unlikely to be found again. So just a warning: never use ‘cut and paste’. Use copy and paste or drag and drop. Only delete the file when the copy is all done. For really important files: only delete the file when you made a backup of the copy.

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