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1 Mailbox emails sent to multiple users

By llreil ·
We are using Exchange 2000 with Outlook 2000 as the mail client. What I want to do is set up a mailbox technical support that users would use to send problems. I would like those emails be automatically received by multiple users through their ownemail client. Can someone please let me know if this can be done is so how to set it up.

Thanks

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1 Mailbox emails sent to multiple users

by sgt_shultz In reply to 1 Mailbox emails sent to ...

Would it work for you to set up a rule (Tools/Rules Wizard) in the support mailbox, that automatically forwarded the support request to the multiple users? You would set it up by entering each users email address. What email client they used will not figure into the picture at all...

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1 Mailbox emails sent to multiple users

by llreil In reply to 1 Mailbox emails sent to ...

The question was auto-closed by TechRepublic

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1 Mailbox emails sent to multiple users

by mmartinez108 In reply to 1 Mailbox emails sent to ...

Create a Distribution List in Exchange 2000. Call the DL something like Helpdesk or something like that. Have the users send emails to a mailbox enabled Distribution list. In that DL you will put all the techs that are suppose to receive those emails. I hope that this helps

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1 Mailbox emails sent to multiple users

by llreil In reply to 1 Mailbox emails sent to ...

The question was auto-closed by TechRepublic

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1 Mailbox emails sent to multiple users

by llreil In reply to 1 Mailbox emails sent to ...

This question was auto closed due to inactivity

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