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4 users unable to load java applet

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7 replies

by elsox

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Our help desk supports outside sales force with access to extranet including Web Reflections. I have 4 users who cannot run java applet to start app.
OS: 2 XP, 1 2k, 1 Win98, all desktops.
Connection: 1 dialup,3 cable modem on broadband
IE Version: IE 6 with full sp.

no commonalities. cannot reproduce problem on our own tech's home pc's. Any ideas?

7 replies

by drinkin and thinkin

It sounds like a security setting in IE might be causing your problem. Maybe adding the page that loads the applet to the 'Trusted Zone' would help.

by amanabala

Try using the Microsoft JVM instead of Sun JVM. Applets using Sun JVM may run in to have problems when running under IE 6.0.

Hope this helps
-Ravi
ananth_manabala@yahoo.com

by elsox

do we have to uninstall the java? it appears the station tried to load whatever jvm it has (had to uninstall other versions to get it to use the 1.3.1)

by elsox

Actually found that if we uninstalled java runtime from XP boxes, they could download and run the applet. One 98 machine worked after motherboard was replaced. Other 98 pc still won't run the applet.

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