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501 Badly structured mime attachment

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Incoming mail :
Some of our customers send us mail with attachments and end up with receiving a NDR :
501 Badly structured mime attachment. The recipient does not get anything. I checked the Tech Q&A, found similar problems, but not quite what i am looking for. It must have something to do with the mail program of the sender, mime and uuecode and double in the header. But can i adjust my Exchange server for this ?

Thanks

3 replies

by julie.schneider

Here's a suggestion

In Exchange 2k
Exchange System Manager/Servers/Servername/
Protocols/POP3/
Right click on Default Virtual POP3 Server
/Properties
Message Format Tab

You have your choice of MIME or uuencode

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