Community archive

Ask something
Discussion Locked

A little old lady....

0 helpful
4 replies

by lumberjack

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I know user stories have been done before - but I couldnt resist this one!

where I work , there are a number of remote offices manned in general by ladies of a more mature disposition.

One of these lovely ladies called me to state she was having problems logging on to her PC; she assured me that she was following the instructions I had sent.

She had type in her last name; first name and password correctly. When I asked her to spell these items so I could check the server settings -she replied....L.A.S.T etc.

I almost droppped the phone!

4 replies

by 1stladytech

One of my favorites was a lady that called me to complain that her modem wouldn't run WP 5.1. When I attempted to help her over the phone, it was obvious that I was not going to be able to. So I told her to bring her computer in to the shop so that I could check it out for her to find the problem. She showed up later that afternoon with her keyboard! She thought that was the "computer" part.

Vickie

by jackofalltech

Years ago when I was in mainframe (MVS) system support, one of the applications I was responsible for was VPS which allowed the system to control almost any kind of printer.
I got a call from a woman who said she couldn't print. I asked her what was the error message on her terminal. She said "Printer Not Found" and I said the system couldn't find her printer. She said "But it's right here behind me!"

Ralph

by jardinier

A Dell customer called to say he couldn't get his computer to fax anything. After 40 minutes of trouble-shooting, the technician discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the "send" button.

This discussion is closed to new replies.