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About my laptop keep auto shutting down

By Fitaboon ·
My laptop keeps auto shutting down when i charge it.
Its a Dell inspiron 14 7447
Windows 10
When i open my laptop in the desktop not charging its not auto shutting down,but when i charge it some command prompt appearing and it says
C: WINDOWS/system32/cmd.exe and then it auto shuts down.
How can i solve this problem?
best answer
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Laptop repair or macbook repair Singapore services

by max880070 In reply to About my laptop keep auto ...

Continuous shutting down problem, motherboard repair, cracked screen replacement and repair, touch pad repair, laptop keyboard repair or any other problems, appoint online at DigitalHospital. Certified technicians and warranty provided.

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All Answers

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Make and Model of the Note Book would be a start

by HAL 9000 Moderator In reply to About my laptop keep auto ...

As well as any other information you can give us as we have no idea of what you have there or what it is doing other than shutting down, so any error messages or the like would be helpful as well as the OS in use.

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My reply

by Fitaboon In reply to Make and Model of the Not ...

Its a Dell inspiron 14 7447
Windows 10
When i open my laptop in the desktop not charging its not auto shutting down,but when i charge it some command prompt appearing and it says
C: WINDOWS/system32/cmd.exe and then it auto shuts down.

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That is telling you that when you plug in the Charger

by HAL 9000 Moderator In reply to My reply

That Windows is trying to open the Command Prompt and then shutting down.

Sounds like there is something much more involved than just a charging issue going on here.

The Command Prompt is when you click on start run and then enter a valid DOS Command or more correctly a Valid Windows Command as there are no DOS Commands any more.

So what happens if you plug in the charger and then start the Note Book?

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My reply

by Fitaboon In reply to Make and Model of the Not ...

Its a Dell inspiron 14 7447
Windows 10
When i open my laptop in the desktop not charging its not auto shutting down,but when i charge it some command prompt appearing and it says
C: WINDOWS/system32/cmd.exe and then it auto shuts down.

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My Reply

by RonCloudGeek In reply to About my laptop keep auto ...

Boot up your PC in safe mode and see if the problem still persists. If it boots up normally troubleshooting with the following steps.

1. Click "Start" and search: msconfig > select "System Configuration";
2. Click "Services" on System Configuration > click and select "Hide all Microsoft services" > click "Disable all";
3. Click "Startup" on System Configuration > click "Open Task Manager";
4. Select each startup item on Startup and click "Disable" > close "Task Manager";
5. Click "OK" on Startup tab of System Configuration > Restart PC.
By doing so, your computer will be able to work normally again, and you'll see that no CMD window pops up anymore.

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Windows Drivers Issue

by tompkinsdebby In reply to About my laptop keep auto ...

It can be a windows driver issue, just get the windows reinstalled from the service center.

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OS

by help1563898615 In reply to About my laptop keep auto ...

I faced such issues with my laptop and it was due to windows issue. Os could be one of the reasons for you as well.

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