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About my laptop keep auto shutting down

Tags: Operating Systems

My laptop keeps auto shutting down when i charge it.
Its a Dell inspiron 14 7447
Windows 10
When i open my laptop in the desktop not charging its not auto shutting down,but when i charge it some command prompt appearing and it says
C: WINDOWS/system32/cmd.exe and then it auto shuts down.
How can i solve this problem?

Topic

Make and Model of the Note Book would be a start

In reply to About my laptop keep auto shutting down

As well as any other information you can give us as we have no idea of what you have there or what it is doing other than shutting down, so any error messages or the like would be helpful as well as the OS in use.

My reply

In reply to Make and Model of the Note Book would be a start

Its a Dell inspiron 14 7447
Windows 10
When i open my laptop in the desktop not charging its not auto shutting down,but when i charge it some command prompt appearing and it says
C: WINDOWS/system32/cmd.exe and then it auto shuts down.

That is telling you that when you plug in the Charger

In reply to My reply

That Windows is trying to open the Command Prompt and then shutting down.

Sounds like there is something much more involved than just a charging issue going on here.

The Command Prompt is when you click on start run and then enter a valid DOS Command or more correctly a Valid Windows Command as there are no DOS Commands any more.

So what happens if you plug in the charger and then start the Note Book?

My reply

In reply to Make and Model of the Note Book would be a start

Its a Dell inspiron 14 7447
Windows 10
When i open my laptop in the desktop not charging its not auto shutting down,but when i charge it some command prompt appearing and it says
C: WINDOWS/system32/cmd.exe and then it auto shuts down.

My Reply

In reply to About my laptop keep auto shutting down

Boot up your PC in safe mode and see if the problem still persists. If it boots up normally troubleshooting with the following steps.

1. Click “Start” and search: msconfig > select “System Configuration”;
2. Click “Services” on System Configuration > click and select “Hide all Microsoft services” > click “Disable all”;
3. Click “Startup” on System Configuration > click “Open Task Manager”;
4. Select each startup item on Startup and click “Disable” > close “Task Manager”;
5. Click “OK” on Startup tab of System Configuration > Restart PC.
By doing so, your computer will be able to work normally again, and you’ll see that no CMD window pops up anymore.

Windows Drivers Issue

In reply to About my laptop keep auto shutting down

It can be a windows driver issue, just get the windows reinstalled from the service center.

OS

In reply to About my laptop keep auto shutting down

I faced such issues with my laptop and it was due to windows issue. Os could be one of the reasons for you as well.

Laptop repair or macbook repair Singapore services

In reply to About my laptop keep auto shutting down

Continuous shutting down problem, motherboard repair, cracked screen replacement and repair, touch pad repair, laptop keyboard repair or any other problems, appoint online at DigitalHospital. Certified technicians and warranty provided.

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