Access 2000 faulting application?

By troy468 ·
I am having a problem with Access 2000 application hang issue. Event viewer displays "Faulting application msaccess.exe,version,faulting module mso9.dll,version 9.0.08961, fault address 0x00469960".
We have 4 networked PC's running Win XP Pro all members of a domain. Each PC has same problem. We recently installed Outlook 2003 only. Word,Excel,and Access remain 2000. Is it at all possible that their is a conflict with having Outlook 2003 on the PC's?

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It's possible

by SynapsE_z In reply to Access 2000 faulting appl ...

I'm not sure if you have Office diagnostics but you can try running that and see if that helps. It's located under Start, MS office, Office tools.

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Office Diagnostics

by troy468 In reply to It's possible

I'll give that a try. I have copied the database from work and ran it on my home PC's with no problem. One PC runs office 2003, the other office 2007 both run the database with no problem.

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by troy468 In reply to Office Diagnostics

The Access problem has been resolved. While I was unable to find the cause, the remedy was to install MS Office 2003. So far our custom database is working fine.

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