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Access 2000 starting and wizard problems

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4 replies

by groer

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Every time I run Access 2000 I get:
"Preparing to install"
and then...
"Please wait while windows configures Microsoft Office 2000 Professional"

Not one of the wizards in Access will work for me, not even "Create table in Design view"

I have tried reinstalling Office 2000 totally.

I have tried the steps suggested by Microsoft in Q242218 "ACC2000: Nothing Happens When You Try to Start a Microsoft Access Wizard"

The problems have remained unchanged.

Now I am getting other problems as well:
Not being able to open a particular access database(nothing at all happens), and Access crashing with:
"This program has performed an illegal operation and will be shut down."

My PC is a PIII with 128M RAM 16GHD Win98SE
Virus scanner is "Innoculate" and automatically updates it's definitions everyday.
HD has 3.75G free.
If anyone can help me I would be very grateful.
Groer

4 replies

by brejchak

This could be a problem with a previous version of Office not completely uninstalled or the installation procedure for Office 2000 not completly removing a previous version. Go into Add/Remove Software and see if there a registered version of Officeprior to 2000. If there is, then it will have to be uninstalled fully before 2000 will work.

Another clue would be if you are having problems with any other programs within the suite. How about Word or Excell? Any problems with those or their wizards?

Hope this gives you some help. Good luck.

by groer

I have never had any Office except Office 2000 on this computer.
I am having problems with Publisher - the mail merge feature just does not work. When I try to open a data source I get "Mail merge cannot continue".

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