Acer Aspire 5500z Keyboard Issue

By jeffduns_1 ·
Hello All

I have a Acer Aspire 5500z laptop, recently my keyboard and mouse have started acting up. I can no longer user certain keys on my keyboard.

When windows boots there is a very loud alarm, that will stop when you hit a couple of random keys.

The keys that have stopped functioning correctly are P,4,6,8,0,= and delete key have been replaced with ', r, t, u, o,] and the delete key is functioning as the home key.

I have tried reverting it back to the factory default as well as starting in safe mode but nothing seem to work.

Any suggestions??


Jeff D

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All Answers

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Anything get spilled on the keyboard?

by seanferd In reply to Acer Aspire 5500z Keyboar ...

It may need to be cleaned.

Have you tried hooking up a different keyboard or mouse? If that won't help, you may need to have it serviced.

The alarm is probably indicating stuck keys, or possibly keyboard not detected.

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Along with cleaning it

by Jacky Howe In reply to Acer Aspire 5500z Keyboar ...

Remove the keyboard cable connector that connects it to the laptop and reconnect it as it may be dislodged.

You could purchase a new keyboard or use a USB keyboard.

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