ADAPTEC change to ROXIO

A lot of clients used ADAPTEC software for a lot of different use. By myselfe the same, but in the last time it's not ADAPTEC anymore, changed to ROXIO; all the stuff you neeed now only about this company. I was a happy user for Adaptec's Spin Doctor to copy all my cassettes (music from the past) to save on CD, but few times ago my Cassette Recorder was off (damaged), so I had a long time to wait to continue. Now I can do it, but the new software is not working, as my entire programs are off (no CD recorder present) and I have 3 recorders installed. I have send a lot of email to Roxio, but as now no answer. I'm be sure to send this information not only to IT, because a lot lot of more people are interesting.
Siegfried