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I have installed and re-installed adobe acrobat professional 6 on a workstation, but to no avail, it will not launch. It freezes on the splash screen and will go no further, no errors, nothing in event log. Adobe acrobat reader will open however...does anybody have any ideas?
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by brian Accepted solution
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by brian Accepted solution
after doing a lot of reading on adobe's site, i found that there are a few problems with the temp files just being too much for it to open.
open a command prompt
chand directory so your are just at the c prompt
type in:
del acr*.tmp /s
this will delete all of the adobe temp system files. After doing this, it now works. - just posting for anybody else who may encounter this problem, i took this fix from an adobe pro 9 fix.
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