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Adobe Reader does not open .pdf

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9 replies

by redinvd

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A client is running Windows ME with Ram 256, and has 13 gig
unused hard disk space. He tries to view a Adobe .pdf file from a
internet site. His ISP is AOL. His IE is 6.0

When he clicks on the link to open the .pdf, it begins the
download, Adobe Reader Opens, but then he gets a white screen
and nothing happens.

He has set the secutity to low in Internet Options.

Any ideas

9 replies

by thechas

Reinstall Acrobat Reader.

There is a corrupt or missing file / registry setting.

Chas

by redinvd

Poster rated this answer.
Adobe website does not recommend ver 7 with Windows ME.

by dmiles

First reset the web security settings to medium.

The problem may be caused by memory error,adobe reader requires 32mb of memory to function properly,have yet to find solution as to why this problem exist with versions 6.0 or less.

by fxy

Maybe the file has not been fully written and closed before the explore process grabs it. If that's the issue, introducing a brief delay could solve the problem.

or You can try a popular PDF file recovery tool called Advanced PDF Repair to repair your PDF file. It is a powerful tool to repair corrupt or damaged PDF files.

Detailed information about Advanced PDF Repair can be found at http://www.datanumen.com/apdfr/

And you can also download a free demo version at http://www.datanumen.com/apdfr/apdfr.exe

Alan

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